Shipment info

Delivery Information

We aim to deliver in Europe and international orders within 3-5 working days. Weekends and Bank Holidays are not considered working days. 

Due to the special nature of our products, increases in seasonal demand and factors beyond our control there maybe occasional times when longer delivery times occur. We will endeavor to inform you of any such situation to avoid disappointment. All deliveries require a signature on accepting. If you or someone on your behalf is not able to sign for the delivery the carrier will leave a card to arrange a re-delivery at a suitable time. Cards can only be left where there is access to secure post boxes, therefore some shared accommodation and apartment buildings will not receive delivery cards as a matter of security.
We are unable to redirect orders once they have been dispatched. If delivery proves impossible or impractical on 2 or more occasions we may need to cancel your order and deduct the original delivery charges from the refund; however we will try to contact you in this case to arrange for a new order to be placed if required